Cycle length blamed on regulation
Timing absorbs blame that coordination should carry.
Very long cycles, buying committees split across technical and commercial roles, and revenue arriving partly as projects and partly as service. The commercial system rarely gets designed for that shape.
Timing absorbs blame that coordination should carry.
Two buyers inside one committee pulling in different directions.
Project and recurring revenue managed through the same motion.
Approval moves through bodies the CRM has no field for.
Recurring revenue is processed after the fact rather than sold.
Permitting and procurement are real. So is a proposal sitting unreviewed on an internal desk, and the two are rarely separated before the cost is counted.
The symptom is reported at the surface. The cause sits underneath it.
Extended timelines are attributed to permitting and procurement by default.
Surface · what gets reportedProject work and ongoing service run through the same pipeline and the same forecast.
Structure · what produces itThe engineer who evaluates and the person who signs are different people with different criteria.
System · where it breaksWhich part of the business actually carries the margin stops being visible.
Consequence · what it costsCause and consequence rarely surface in the same place.
The dysfunction families do not change for energy, and the diagnostic does not assume whether regulation, coordination or commercial design is carrying the loss. It separates what the regulatory and grid environment genuinely dictates from internal coordination burden, then reads project and recurring revenue as connected motions.
Two revenue shapes under external timing change how the strain presents.
Long cycles hide the order in which things fail. Where engineering judgement and commercial ownership sit in different functions, that seam is usually the earliest to strain.
The person who evaluates technically and the person who signs commercially work to different criteria, and nobody owns the transition between them.
Project work and recurring service behave differently, and a single commercial motion applied to both starts mispricing effort on one of them.
Mix effects absorb the difference. The blended number looks stable while the underlying economics separate.
Delay gets attributed to regulation, which is often real and always unfalsifiable, so the part of the cycle that is actually internal stops being examined.
Three hours with the people who can change the system. One condition named, in writing, before any evidence is gathered.
Explore the Workshop →Interviews, the records you already produce and your own rates. What is breaking, what it costs, what to change first.
Explore the Diagnosis →Ten questions, two minutes. A first read on which part of your commercial system is carrying the most strain.
Take the Strain Check →Use 30 minutes to define the operating question, test what evidence exists and decide whether Kihon has a role at all. No scope is proposed before that is clear.
Discuss the operating problem